KPOSServer Mobile cannot connect / cannot load (Mobile Version)
KPOSServer Mobile cannot connect ? Why has it happened?
KPOSServer Mobile cannot connect Troubleshooting.
1.Check your router and internet modem cable is plug well.
2. Restart Internet modem and router, find the main power switch of Internet modem and router, off and on it back.
3. Make sure KPOSCashier in On.
4. Check again the connection at KPOSServer. If still cannot connect, proceed to next step.
5. At Cashier Tablet (KPOSCASHIER/ POS A), go to Wifi setting.
6. Click Setting icon
7. Make sure IP settings to “Static”, if not change to “Static” and click “Save”
8. Open KPOSCashier app, go to left admin panel, go to “Network & Printer” page.
9. Check the bottom, Network, Bind IP address. Remember this address, we need to use it later.
10. Now go to Mobile KPOSServer , go to Wifi setting, make sure Mobile connect the same wifi as KOSCashier Tablet.
11. Open Mobile KPOSServer App, at the main page clicks setting icon
12. Key in in the IP address you saw in KPOSCashier Tablet (KPOSCASHIER/ POS A), 192. 168. X.200. and click “Connect.
14.If still cannot connect, proceed contact BrandK Support via Whatsapp.
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